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We're
experiencing one of the best markets in years for selling real
estate, with record-low interest rates and an economy that's
firmly in recovery.
Still, even in the best of markets,
it takes a lot more than just putting up a sign and vacuuming
the living room to sell your home. How do you decide what to
spend your time and money on, and where you're better off holding
back, in order to prepare your home for a sale?
To find out, we went right to
three real estate experts, in New York City, Minnesota, and Santa
Fe: Diane Wildowsky, a broker with one of the New York City offices
of Sotheby's International Realty, Chas Campbell, president and
publisher of MNRealty.com Inc., who sold real estate for many
years and now acts as an educator, marketing consultant, and
webmaster for other top realtors in the Twin Cities, and Susan
Orth, broker and part owner of City Different Realty in Santa
Fe, New Mexico.
First, we asked the agents what
they think are the most important cosmetic improvements a homeowner
can make to prepare a property for sale, and they all agreed:
keeping the place immaculately clean is paramount.
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Start with minimizing clutter, an
activity which will also make your packing easier when it comes
time to move to your new place. Before you even put your place
on the market, take this time to make that trip to the Salvation
Army, throwing out anything you haven't used in a year. Once
you have more room in the closets, you can further reduce the
clutter around the house, putting away the things that are precious
to you but which will only distract the prospective buyer, Diane
Wildowksky of Sotheby's said. |
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"You want prospective buyers to see the 'bones'
of the property and not be distracted by clutter or art collections
or tabletops filled with family photos," she said. "Organize
the closets, clear the kitchen countertops, remove decorative
magnets and the children's drawings off the refrigerator. Periodically
we'll suggest some furniture be removed to give a room a more
open, airy feeling."
Even though it may seem impossible
to accomplish this with kids in the house, you can probably come
up with a creative way to get the kids to pitch in. Wildowsky
remembers one client whose child was such a Barbie aficionado
that the bedroom was "a shrine to Barbie, Ken and all their
family and friends." Relocating Barbie's paraphernalia to
a floor-to-ceiling closet solved the problem without sending
the girl into a state of withdrawal.
All three realtors we interviewed
said that taking the papers off the front of the fridge is important,
as is cleaning out the closets so buyers can see how much storage
is available.
Once you've removed the clutter,
consider having at least the bath and kitchen professionally
cleaned. Chas Campbell has found that a professional cleaning
"can often hedge against replacement unless something is
damaged." And a small repair of damage from water leaks,
burns, or other mishaps can "stave off counteroffers for
defects."
Susan Orth said that in Santa
Fe, it's crucial to consider the home's "curb appeal,"
because buyers often make their decision in the first few minutes
of seeing a home.
"Landscaping must be in
order, and you should add or upgrade exterior lighting,"
Orth said. "If possible, plant flowers near the door, mulch
existing plants, trim shrubbery, and remove any dead plants or
trees."
As with any suggestion, take
into account the particulars of your area. "In the Santa
Fe area, many trees have been lost in the last couple of years
to drought and the bark beetle," Orth said. "In many
areas it is almost standard practice to have dead pinion pines
removed."
However, sprucing up the place
doesn't necessarily mean that you must invest in a remodel of
the kitchen or bath removing clutter, making a few small
updates, such as new drawer pulls and other accessories, as well
as a thorough, professional cleaning may be enough. And sometimes
a big investment won't be what your potential buyers want.
"What
one seller might choose as stylish and expensive is often ripped
out and re-done by new buyers," Wildowsky said. "We
see this all the time in Manhattan. Beautiful new countertops,
kitchen cabinets, appliances sometimes never used
get ripped out and thrown away so that the new owners can install
their particular style."
Campbell agreed, pointing out
that while baths add value, so do extra bedrooms, porches, and
in-ground pools. "The value of any improvement is relative
to the total value of the home and its current condition relative
to its neighborhood," he said.
As with everything else, a solid
comparison with the other homes in your area and price range
will help with these decisions. "A small kitchen remodel
in a small home in a neighborhood of homes where most have been
remodeled is a good thing and will always pay for itself if not
more," he said. "A grand, expensive kitchen remodel
in the same home will probably not pay for itself and might possibly
overprice the home for its market when it's time to sell."
But if you're thinking of selling
in a year or two, and your kitchen or bath is clearly outdated,
doing the remodel now so that you can enjoy the new kitchen
or bath for a year or so will still pay for itself when
the time comes to sell.
While our survey isn't exactly
scientific, the National Association of Realtors did conduct
a research project this winter on the values of various housing
characteristics. They found that the number of bathrooms in a
home does dramatically influence the selling price, with each
full bath adding about 24% to the selling price, so if you're
considering adding a bath, this may be the time to do it.
Orth
cites a 2003 article in Remodeling Magazine which found that
a seller will get back, on average, over 90% of the money spent
to remodel a bath and 77% of the money spent on a kitchen. "Again,
these improvements should enhance the basic character of the
home; often unique is not good when it comes to selling,"
she said.
Wildowsky also stresses the importance
of seeing your home in the context of its neighborhood, especially
when it comes to remodeling. She tells the story of an older
couple who moved into one of Manhattan's trendiest areas, a part
of the city known for its artists' lofts complete with exposed
pipes and open floor plans. The couple spent a huge sum "making
the apartment look and feel like their house in the suburbs."
After the renovations were complete,
the couple tried to sell, and found it difficult to get a buyer.
"The look of this space, as nice as it was, did not fit
with the building or the neighborhood, and the apartment sat
for quite some time before it finally sold under the asking price,"
Wildowsky said.
But if you're going to make a
substantial improvement, make sure you go all the way with it.
"I would either do the improvement completely or not do
it at all," Campbell said. In cases in which you know some
remodeling is necessary for example, if you have kitchen
appliances so outdated they're just one step above a wood-burning
stove you can consider including an allowance in the sales
contract that will cover the cost of the improvement.
"No buyer wants to pick
up where the seller left off," Wildowsky agreed. "It's
too complicated and time consuming. So if a seller starts the
project, the seller should plan to complete the project before
selling."
Likewise, when thinking about
wall color, consider the huge range of tastes of your potential
buyers, and don't risk putting off a more conservative buyer
by painting the walls in wildly bright colors. Also bear in mind
that any room that doesn't get enough sun will benefit from a
light wall color. It doesn't have to be painted a harsh, pure
white, but a pale yellow or pleasant, light beige will help make
a room appear to have more light.
"Dark colors will often
make the room look smaller and it may be harder for the buyer
to imagine their furniture and personal property in that space,"
Orth said, and Campell said he advises sellers to "neutralize
and brighten."
"Natural light is often
in short supply in Manhattan and for many buyers it is key as
to whether or not they'll even look at a space," Wildowsky
said. "We have an apartment on the market now that originally
had dark blue walls. With a wall of windows facing only one direction,
the blue darkened the far end of the space, which is where the
entrance to the apartment is located. When you first entered
the apartment it was a bit of a 'downer '. A fresh coat of off-white
paint now gives the apartment a "lift" when you open
the door."
All three experts we interviewed
agreed that lighter, neutral colors work best.
"Do not risk losing one
buyer to gain another by choosing personal colors for the future
buyer," Campbell said. "The buyer wants to pre-visualize
their own colors or furnishings and a "blank canvas"
is best for this. If the current décor is light and pleasant,
it is not necessary to repaint."
And while you're at it, take
a good, honest look at the exterior paint of your house, Orth
suggested. "Exterior color should also be considered, and
it should not distract from the style of the home and neighborhood."
Likewise,
you don't want your decorating style to take over the look of
the home to the point where the buyers can't imagine the house
decorated in their own style.
"Many people have a hard
time seeing past the design and décor," Wildowsky
said. "Some apartments are so 'done' that it is impossible
to disguise the look, and if the design doesn't suit the buyer's
tastes, it is often very hard to imagine it different."
Orth has also seen many "over
decorated" homes, and stresses that the décor should
complement the style of the home. "It is important that
the décor reflect the character and style of the home,"
she says. "Store some art, paint and patch the walls, remove
any personal property that does not enhance the style of the
home."
If you know you're going to be
selling your home in a year or less, you may do better to hire
a decorator to re-do the home with an eye to selling than to
make it exactly the way you'd like it, Campbell said, even though
"beautiful design is a sign of quality and value. The design
should be influenced by the different goal of 'selling the place'
which can be completely different from living there comfortably
so keep it open, minimal, and bright," Campbell said.
Other than cleaning up the clutter
and perhaps painting the walls a neutral color, the best way
to fix up a home for a sale is by the tried-and-true quick fixes,
the experts agreed, with Campbell emphasizing "staging"
the art of moving and re-moving objects and furniture
to make the space feel as open and roomy as possible.
Orth stresses the importance
of the home's exterior and entryway, and suggests adding a pot
of flowers to the front steps healthy, well-tended, blooming
flowers, that is replacing the doorknob, washing down the
front door, and having the windows professionally cleaned.
For
Wildowsky, the simple exercise of adding fresh flowers and turning
on lamps works when preparing for a showing. Recently, she had
a young bachelor selling his place, which was furnished in "early
college" style, and was devoid of any of the decorative
touches that make a place feel like home. To make matters worse,
she says, "Cleaning was clearly not his highest priority."
"We requested that the seller
hire a commercial cleaner to scrub from top to bottom, which
he did, and I requested a stipend of $200, which I used to buy
inexpensive throw pillows, a lap blanket, candles, a new bedspread
and pillow shams," she said.
"The first open house was
held the day after the cleaning. Ten people came through that
day. We received two offers immediately and accepted an offer
very close to asking price two days later."
The seller wound up keeping the
throw pillows and other items, and took them with him to his
new apartment.
"Could we have sold the
apartment without having done all of that? Ultimately, yes. Did
they help us sell it sooner, for an excellent price? We don't
really know what difference it made, but the apartment did look
1,000 percent better than the day we first saw the apartment,"
Wildowsky stated.
Whether you are thinking of selling
your own home or are helping clients redecorate their house before
it goes on the market, remember that these changes both
big and small will give potential buyers a good first
impression of the home and perhaps even make the sale.
Resources:
Susan Orth: City Different Realty
Chas Campbell: MN
Realty
Diane Wildowsky: Sotheby's International Realty |